Terms & Conditions

1. About these terms

These Terms and Conditions apply to everyone who uses the Zenith Fitness-Pro website, books an assessment, attends a class or holds a membership. By joining or using our facility you agree to these terms, our gym rules and the policies referred to here, including our Privacy, Cookie and Refund & Cancellation policies.

2. Eligibility and health

Adult memberships are available to anyone aged 18 or over. Athletes aged 10 to 18 may train only in the Youth & Scholastic Athletics program, with written consent from a parent or legal guardian.

Before training, every member completes a pre-exercise health questionnaire. You must tell us about any medical condition, injury, pregnancy or medication that could affect your training, and update us if anything changes. We may ask for clearance from a doctor before you start or continue training.

3. Memberships and payments

• Membership fees are payable in advance on your billing date each month or quarter.
• Prices are shown on our Membership page and may be reviewed; members receive at least 30 days’ notice of any change.
• If a payment is late by more than 7 days, access may be paused until the account is brought up to date.
• Memberships are personal and cannot be shared or transferred without our written agreement.
• Freezes, cancellations and refunds are handled under our Refund & Cancellation Policy.

4. Classes, sessions and bookings

Coached classes and personal training sessions must be booked in advance. Please cancel at least 3 hours before a class and at least 24 hours before a personal training session. Late cancellations or no-shows for personal training may count as a used session.

We may change class times, coaches or session formats when necessary, and will post changes on our Schedule page and at reception as early as possible.

5. Gym rules and conduct

To keep the floor safe and respectful, all members and visitors must:

• follow coaches’ instructions and safety rules, including the use of safety arms, collars and spotters;
• re-rack weights and wipe down equipment after use;
• wear suitable clothing and closed, clean training shoes;
• respect other members, staff and youth athletes at all times;
• not record or photograph other people without their permission; and
• not bring alcohol, illegal substances or performance-enhancing drugs onto the premises.

We may suspend or end a membership, without refund, if a member seriously or repeatedly breaks these rules or puts others at risk.

6. Youth athletes

Youth athletes must attend only their scheduled youth sessions and remain under coach supervision while on the premises. Parents or guardians are responsible for drop-off and collection on time and for keeping contact and health information up to date.

7. Risk and responsibility

Exercise carries a risk of injury. By training with us, you accept the normal risks of physical activity. You should train within your limits, follow coaching advice and stop and tell a coach immediately if you feel pain, dizziness or discomfort.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

8. Personal belongings

Lockers are provided for your convenience. Please do not leave valuables unattended. We are not responsible for loss of or damage to personal property unless caused by our negligence.

9. Website use

The content of this website, including text, logos and design, belongs to Zenith Fitness-Pro or is used under licence. You may view and share our pages for personal use but may not copy or reuse content commercially without permission. Information on this website is general and does not replace personal advice from a qualified professional.

10. Changes to these terms

We may update these terms from time to time. The current version will always be available on this page. Continued use of our facility after a change means you accept the updated terms.

11. Governing law and disputes

These terms are governed by the laws that apply where Zenith Fitness-Pro is registered and operates. We always try to resolve concerns informally first — please speak to a coach or contact us so we can put things right.

12. Contact

Zenith Fitness-Pro
Email: contact@zenithfitnesspro.com
Phone: 01313-197435, 01313-197427, 01313-197426
Postal address: see our Contact page